How do I schedule a complimentary 15 minute phone consult, appointment or learn more about your services?
To schedule an appointment or learn more about our services, you can connect with us by:
- Calling 214-592-7176
- Email us at info@fccafs.com
- Contacting us through our website
Why do people go to counseling and how can it help me?
People have many different motivations for coming to counseling. Some need to respond to unexpected changes in their lives, while others seek self-exploration and personal growth. Counseling can provide support, problem-solving skills, and enhanced coping for issues such as depression, anxiety, stress management, life transitions, relationship issues, grief, lack of confidence, etc. to name a few. Additionally, many people find counseling to be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, and the hassles of daily life. People seeking counseling are willing to work towards change and create greater awareness in their lives.
What can I expect in my first session?
The first session is a chance for your therapist to learn more about you or your child (if the child is the client) and the reason(s) for seeking therapy. Prior to the first session you will be asked to complete some paperwork which will explain our practice policies, privacy policies and provide you with intake paperwork so your therapist can learn more about you. Your first session will last for 60 minutes giving you an opportunity to learn more about your therapists approach. If for whatever reason we determine that it is just not the right fit, we will provide you with other referrals as appropriate. During the initial session you and your therapist will develop a plan for moving forward based on your goals.
What will following sessions be like?
Follow up sessions are typically 50-55 minutes in length but can be scheduled for longer if needed. Weekly sessions are typically recommended at the start of therapy but alternative arrangements can be explored if needed. If you are in crisis or in extreme distress, frequency of sessions maybe increased. While therapy results cannot be guaranteed, people who are willing to be an active participant, both in and outside of their therapy sessions, may reach their goals faster.
How long will I be in counseling?
Everyone’s circumstances are unique to them and the length of time counseling can take to allow you to accomplish your goals varies. While you are making a commitment to yourself when you start counseling, you are always in control of how long you want to continue counseling.
Is counseling confidential?
In general, the law protects the confidentiality of all communications between a client and a therapist. Information is not disclosed without written permission. However, there are a few exceptions to this rule including suspected child abuse, dependent adult or elderly abuse. To learn more, please read about our Privacy Practices.
Do you accept insurance?
Full Circle Counseling and Family Services, PLLC is currently “in network” with certain Blue Cross Blue Shield, Aetna and Cigna plans.
If we are not “in network” with your provider, we will provide you with a bill containing all necessary codes so that you may submit it to your insurance provider. To honor our commitment of providing high-quality services to all members of the community, we reserve a certain number of slots in our weekly calendar where we offer sessions at a reduced rate.
If we are not “in network” with your provider and you plan to submit your bills to your insurance company, you may want to contact them and discuss your “out of network” benefits. This may assist you in receiving reimbursement from your insurance company in a more prompt manner. Some questions to ask your insurance company are:
- What are my out-of-network mental health benefits?
- What is my deductible and has it been met?
- How do I obtain reimbursement for therapy with an out-of-network provider?
- Is approval required from my primary care physician?
We accept cash, checks or credit/debit card payment at the time of service. You may consider using medical spending accounts, HSA or FSA accounts to pay for treatment.